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ChatOps
For
Dummies

The first book published on ChatOps - detailing approach and best practices for DevOps communication and collaboration.

Author: Jason Hand
Publisher: Wiley (For Dummies®)
Published: April 2015
Written while: DevOps Evangelist at VictorOps

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About This Book

The First ChatOps Book

"ChatOps For Dummies" was the first book ever published on ChatOps, establishing the foundational concepts and best practices for this transformative approach to DevOps communication and collaboration.

Published in April 2015, this book was designed to help IT organizations understand ChatOps practices and their benefits for team collaboration and incident management. First copies were distributed at DevOpsDays Rockies in Denver.

As I stated in the book's launch: "My intention in writing this book is to encourage dialogue so that ChatOps and the benefits of adopting these practices will continue to gain traction" across broader sectors.

Key Topics Covered

  • ChatOps tools and methodologies
  • Streamlining team communication
  • Infrastructure management through chat
  • Code collaboration via chat clients
  • Incident lifecycle processes
  • Chat-driven automation and workflows

Book Impact

Pioneering ChatOps Adoption

As the first comprehensive guide to ChatOps, this book played a crucial role in establishing ChatOps as a recognized practice in the DevOps community. It provided organizations with a practical framework for understanding how chat platforms could transform operational communication and collaboration.

The book addresses how ChatOps tools and methods streamline communication, infrastructure management, code collaboration, and the complete incident lifecycle through chat clients—concepts that have since become standard practices in modern DevOps organizations.

Published as part of the renowned For Dummies® series (over 1,800 titles with 250+ million copies in print since 1991), this book brought ChatOps practices to a wider audience and helped establish the foundation for chat-driven operations that teams rely on today.