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Jason Hand

About
Me

Developer Relations Leader | Published Author | Community Builder | 10+ Years Empowering Developers

My Story

I'm a Developer Relations leader with over 10 years of experience building communities, creating educational content, and empowering developers to solve complex problems. Currently, I lead developer advocacy projects and initiatives at Datadog, where I focus on observability, AI tools, and helping teams build more reliable systems.

My journey in tech began with a passion for solving real-world problems with human empathy and a little bit of technology when needed. This evolved into a career spanning IT operations, system adminstration, technical support, developer relations, community building, technical writing, project mangaement, conference organizing and so much more. I've had the privilege of working with organizations like Datadog, VictorOps, and various startups, helping shape modern DevOps and SRE practices.

Beyond my day job, I'm a published author with 6 books and reports on DevOps, SRE, and ChatOps published by O'Reilly Media and Wiley. I also host the Community Pulse podcast, which has reached 100+ episodes over 10 years, exploring the evolution of the tech industry through conversations with industry leaders.

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Experience

Developer Relations & Advocacy

Over 10+ years leading developer relations initiatives at Datadog and previous organizations. Building developer communities, creating educational content, and empowering teams with observability tools and best practices. Currently focused on AI-native development, observability, and helping developers build more reliable systems.

Community Building Content Strategy Developer Advocacy Technical Education Event Production Podcasting

DevOps & SRE

Deep expertise in modern DevOps practices, site reliability engineering, and building scalable, reliable systems. Published author on SRE practices, incident management, and operational excellence. Experience implementing observability solutions, automation workflows, and helping organizations adopt SRE principles.

Site Reliability Engineering Observability Monitoring & Alerting Incident Management Automation Infrastructure

AI & Emerging Tech

Leading AI initiatives at Datadog through the AI Tools Lab, exploring cutting-edge technologies including LLMs, AI assistants, and automation tools. Creating educational content on AI-native development, observability for AI systems, and helping developers integrate AI into their workflows.

AI/ML LLMs & AI Tools AI Observability MCP Servers Innovation

Content & Media

Creating engaging technical content across multiple platforms. Published 6 books and reports with O'Reilly Media and Wiley. Host of the Community Pulse podcast (100+ episodes over 10 years). Regular conference speaker, live streamer, and creator of educational video content on observability, DevOps, and AI tools with hundreds of videos available online.

Technical Writing Video Production Live Streaming Podcasting Conference Speaking

Conference Leadership & Speaking

Founded and organized DevOpsDays Rockies in Denver (2015), the first DevOpsDays event in the Rocky Mountain region. Regular speaker at major tech conferences including DASH, partner webinars with Google, Microsoft, AWS, and other industry events. Focus on observability, AI, DevOps practices, and community building.

Event Planning Community Organizing DevOpsDays Public Speaking Webinar Production

Published Author

Author and technical editor of 6 books and reports published by O'Reilly Media and Wiley, including "97 Things Every SRE Should Know", "DevOps For Dummies" (Technical Editor), "ChatOps", "Post-Incident Reviews", and more. These publications have reached thousands of practitioners worldwide and contributed to the evolution of modern operations practices.

O'Reilly Media Wiley Publishing Technical Writing SRE & DevOps Incident Management

Explore My Work

Discover the projects and innovations I've been working on across different domains and technologies.