Writing

Post-Incident Reviews

The “Post-Incident Reviews” Report from O’Reilly Media presents an up-to-date approach to post-incident/post-mortem analysis that embraces the human element and adds essential insight into uncovering system flaws and potential improvements.

ChatOps

Increase efficiency with ChatOps, an approach that helps IT teams collaborate and perform daily actions from a unique, turbocharged chatroom. With this 75-page report, you’ll learn how your team can query information, work together on solutions, enter commands with bots and scripts, and comment on the work—all in one place and in real time.
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